Frequently Asked Questions

Procreate & Digital Downloads

Purchasing guide

  • Choose the product you like
  • Hit add to cart/buy now
  • Checkout securely using PayPal
  • Pls enter a correct email address in order to receive the download link in your email after purchase.
  • You will receive an email to download your purchase.

I did not receive any download links

If you did not receive any email. it is most likely the email you've submitted was incorrect. Pls make your download again with the correct email address.

I cannot export to Procreate

You need to unzip the product first using your computer. Then you can transfer to your iPad and begin exporting to your Procreate.

I don't have a computer and I can't unzip the files.

You can download an unzipping app from the App Store and try.
You can also use the live chat at the bottom right corner or email me for direct download links.
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